I've recently been working with a mature student studying law on the reports he's written as part of his assessment.
When he contacted me he was looking for proofreading help but at the end of the project the one thing he said really stood out as a lesson was how much headings can help make a document easier to read.
Headings help to tell a story
Whether we're talking about a complex report or an article or any piece of marketing communication, adding headings throughout can really help you tell the story.
Here's an example
Take a case study. A good structure for a story about how you've helped someone overcome a problem might be to write about:
- the challenge the client faced
- the solution you proposed
- why the client chose you
- how you implemented that solution
- what benefits the client has achieved
If that's how you're structuring the article, then adding in headings that fit with the structure will really help the reader to understand where the story is going. They don't have to be clever headings - meaningful and helpful are the key.
Creating different levels of headings
If you're writing a long piece such as a report or a brochure, you might find it useful to start using subheads. So under a heading of "Challenges" you might want to look at how the problem affected business operations, customer relations, staff morale etc.
However you choose to structure your headings, make sure that you have some consistency right through the document, both in logic and in font. Give your headings different levels, say 1-3, and make sure every level 1 heading is the same font. Different sizes to differentiate headings may be enough. No need to get carried away with bold, italic and underlining - however tempting that might be!
Testing the flow through headlines
To test if your headings work, try looking at your document just with headings. Do they explain what the next chunk of text is about? Are they in a logical order that tells a sensible story? Do they lead your reader to a conclusion?
Would you like more help?
If you're like my student client who knows what to say but is having trouble organising it for the reader, I may be able to help. Drop me a line at kathy@wrightwell.com and we can talk.
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