Getting the tone right for your audience

When you're writing content for your web site, or your brochures, or your leaflets, it's important to consider your audience at all times. Can you characterise your audience by its age group, its interests, its education level? Understanding your audience will help you pitch your writing at a level that informs without either blinding with science or patronising.

For an example, here's what happened on our Bank Holiday day out ....

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